Testimonials
We are always happy to get feedback back from our customers. Below are some of the comments we have received.
"The website was easy to use and pleasing on the eye. I found what I wanted in no time at all and the order process was simple. If only all stores were this simple to use. Considering I made my order at about 4pm I was surprised to recieve it on the post the next day. Fantastic Service! Full marks"
Anonymous
"Hi Guys, Just thought I would drop you a line to day thanks for a very very quick service. I ordered yesterday at 4.30pm and it arrived today at 9.30am. I would also like to thank you for your help and expertise in making the right choice of cables for my requirements. It's nice to know that there are companies out there that don't try to flog you the most expensive components when you don't need them. Many thanks again."
Anonymous
"Just wanted to say, I ordered a XBox360 HD AV Cable yesterday lunchtime off your company. I received it this morning. Your service is unparalled. What an excellent company. I hope to deal with you in the future!"
Anonymous
"Received my 2 Profigold Scart Cables at 12.00 today having ordered at 11.30am yesterday.
Very efficient
Thankyou"
Anonymous
"Just wanted to say, I ordered a XBox360 HD AV Cable yesterday lunchtime off your company. I received it this morning. Your service is unparalled. What an excellent company. I hope to deal with you in the future!"
Anonymous
"Just wanted to say, I ordered a XBox360 HD AV Cable yesterday lunchtime off your company. I received it this morning. Your service is unparalled. What an excellent company. I hope to deal with you in the future!"
Anonymous
"Received my 2 Profigold Scart Cables at 12.00 today having ordered at 11.30am yesterday.
Very efficient
Thankyou"
Anonymous
"Thankyou..! Order received next day ... Very impressed"
Anonymous
"Wow! my order was placed at 11.30am on the 8th and I recieved it at 10.30am on the 9th . Excellent service will be recommending you to all my family and friends."
Sharon Clark
"Dear Audiovisual
Just a note to say how pleased I am with your service as a new customer.
The good arrived this morning by signed for post. Excellent.
Many thanks for prompt sevice in despatching my order thank you once again."
Mrs Cartwright
"Just thought I would drop you a line to day thanks for a very very quick service. I ordered yesterday at 4.30pm and it arrived today at 9.30am. I would also like to thank you for your help and expertise in making the right choice of cables for my requirements. It's nice to know that there are companies out there that don't try to flog you the most expensive components when you don't need them.
Many thanks again."
Anonymous
"Great Service - and the cables have made a real difference to the quality of the picture."
Mick
"Many thanks for your extraordinarily quick service (ordered 3.45pm delivered 9.30am following morning) and for the kind gift of a super disc case. I shall certainly use your service again!"
Anonmous
"Wow! After looking around for sometime for these particular CD wallets, which now look to be discontinued, I eventually found them on your web site (at a good price too). I ordered three of them and 18 hours later they are on my door step."
Anonymous
"I am very impressed by such great service. The person I spoke to on the phone was very helpful and can't believe how quickly they arrived. Thank you.
Regards,
Ben"
Ben
"Hello to you all,
I would just like to say a big thanks for your help and service.My order was delivered next day as promised and your advice was spot on . The Av box is brilliant.
Thanks again
a very happy customer"
David Whitmore
"Absolutely brilliant! Ordered iPod car adapter at 16.00hrs Thursday--received at 11.00hrs Friday! Many thanks for a great service,
Regards, Jeff Dove"
Jeff Dove
"To all at the Audiovisual team, I would like to congratulate you on your fantastic customer service.
I ordered 4 speaker wall brackets on wednesday at 4.30pm (after some useful advice from your friendly and helpful representative) and they arrived at 10.00am the next day!
I teach Business, including customer service, at college in Birmingham and will be citing your company as "how it should be done".
I will certainly use your company for any future requirements - well done, keep up the good work."
Gary Smith
"Many thanks for fast delivery of both my recent orders. This is especially commendable at this busy time of year.
Merry Christmas!"
Anonymous
"Just wanted to thank you for the speed delivery of my order. I can't believe I only put the order on yesterday and it arrived today! I had been let down by another supplier, so hats off to you guys, I know who I'll be using the in future. Happy Christmas!"
Anonymous
"The parcel was delivered this morning to my home in Lincolnshire - absolutely staggering service! Many, many thanks and a merry Christmas and a happy New Year to you all."
Anonymous
"I wanted to thank you for such great service; I ordered an LCD bracket yesterday and it arrived first thing this morning - what a fantastic service - fast and friendly - there is no reason to go to the shops when you have such great service and extremely competitive prices!"
Anonymous
"Sir, I would like to thank you and the Royal Mail for the speed of which I received my order. I placed an order for the Koss Sparkplug Headphones at 15:25 on 29.12.05 I am now using them whilst writing this note (09:10. 30.12.05) !!!!!!
Not only Extremely fast service but the BEST price and no delivery charge . Please express my gratitude to all of the staff who contributed to this order. I will certainly recommend you in the future.
Best Wishes for the New Year"
Dave Prescott
"Hi
Had to write to say how impressed I am with your very professional service. I ordered headphones for my boyfriend on Tuesday night and received the item very securly packaged on Friday which is great considering I live in the Outer Hebrides and had extremely bad weather and postal disruptions. I was even more impressed that the price you charge on your site is exceptionally cheap and included recorded delivery at no extra charge. I will definately be recommending your company to friends and family and have no hesitation in using your company again. Keep up the good work as you are a treasure in this day and age.
Many thanks"
Siane Morrison
"I just want to say thank you for your excellent service. I bought a Joytech XBox 360 Digital AV RGB Scart Cable from you, and have not been able to find one anywhere for over a month, sold out everywhere. After receiving my order you had it with me the next day! Awesome."
Anonymous
"Wow, I ordered 2 scart cables at 3:30 on Thurdsday and received them by 10am on Friday. Fantastic service, called in my order, were happy to answer anything and gave honest advice. Almost forgot to say, cheapest place online (even better than ebay)!"
Anonymous
" Excellent service + competitive price + speedy FREE delivery = one happy customer!
"
Sam Watson
"I recently purchased a Profigold PGD5000 optical digital cable from you to replace a standard optical cable linking a denon DVD 2910 to a Denon 2805 AV amp. I cannot believe what a fantastic difference it made to the quality of the audio to the KEF speakers. I had been somewhat sceptical that one cable could make any noticeable difference to my system but I was proved totally wrong. It was like giving triple bypass surgery to the system. It was such a great investment that I have just ordered another of these cables to replace the basic audio link on HDD/DVD recorder together with a couple of other items from you. I should like to hank you for your prompt service last time I ordered. it is good to deal with an efficient business."
Mr Davies
"Dear Audiovisual Online Team,
I recently purchased a Profigold PGD5000 optical digital cable from you to replace a standard optical cable linking a denon DVD 2910 to a Denon 2805 AV amp. I cannot believe what a fantastic difference it made to the quality of the audio to the KEF speakers. I had been somewhat sceptical that one cable could make any noticeable difference to my system but I was proved totally wrong. It was like giving triple bypass surgery to the system. It was such a great investment that I have just ordered another of these cables to replace the basic audio link on HDD/DVD recorder together with a couple of other items from you. I should like to hank you for your prompt service last time I ordered. it is good to deal with an efficient business."
Anonymous
"Thank you for your message and for your very prompt response to my order. Although I only placed the order yesterday, the headphones arrived safely today. Frankly, I could hardly believe it. That is a quite astonishing service. The headphones are exactly what I have been looking for. Your website is both informative and easy to use and the buying process could not have been easier.
Thank you very much"
Anonymous
"I do a lot of online shopping and Audiovisual Online was up there with the best that I have purchased from. The goods I bought were the cheapest I found anywhere. I ordered on Sunday evening and they arrived well packaged on Tuesday morning.
You can't ask for any more than that"
Anonymous
"I found your site through a well known 'price check' service and ordered my headphones from you because you had the most competitive price.
I ordered my headphones at round 3pm on a Friday afternoon and they arrived at 11am the next day!
Fantastic service at a fantastic price!
I'll certainly be using you again and will recommend you to friends and family."
Anonymous
"Just wanted to confirm receipt of the balance of my order. I must be honest, I never thought the cables would make any difference, I was so wrong. In comparison, it seems as though I have been listening to my system with cotton wool in both ears, the sound is exceptional!"
Anonymous
"Hi, Just a quick message to say, thank you. I ordered this product ( battery charger) on Sunday the ninth and it arrived today, Teusday 11th. I was very pleased with the price and delighted with your delivery of the item. Hope I can do business with you again. My very best wishes to you all."
Anonymous
"I received my order today, Friday 5 March. Thank you for a very speedy service."
Anonymous
"Many Thanks for your excellent service. Keep up the good work"
Anonymous
"I placed my order at 15:45 yesterday - and at 08:20 this morning my Postie handed it to me .. now that is what I call BRILLIANT service. I'm just totally stunned and delighted at how quickly my order reached me. I've already recommended AVO to colleagues and will be ordering from you again! I think your response of getting it picked, packed & shipped within about an hour (by my reckoning) is absolutely great. It was effectively the same as me coming in and picking it off the shelf myself .. why isn't all Internet shopping this easy ??"
Anonymous
"Just want to say that I can't believe the service from you guys! Ordered at 4pm on Friday and got 9am on Saturday. Fantastic job! And at an amazing price.
Thanks"
Anonymous
"Dear Audiovisual,
My order arrived safely this morning - thanks for a great and cost effective service. I appreciate the free delivery.
Cathy"
Cathy
"I recently ordered the Joytech Component Cables for the Xbox 360 and i'm very happy with my product. Brilliant service and i'll definetly get all my gaming equipment from Audiovisual Online."
Anonymous
"I recently ordered the Joytech Component Cables for the Xbox 360 and i'm very happy with my product.
Brilliant service and i'll definetly get all my gaming equipment from Audiovisual Online"
Anonymous
"The delivery was quick, and the product more than exceeded my expectations, providing exceptinal value for money too - Thank you"
Anonymous
"Ordered harmony remote control Monday 6/03/06 in my hands next day 07/03/06 wonderful service will defiantly order from you again. Many thanks"
Andy Mc Lachlan
"Thank you for your excellent and fast (2 day order to receipt of goods) service."
Ian Strachan
"It just landed on my desk, damn you're fast! Thank you once again for excellent service."
Barnaby Hart
"Hi team,
I just wanted to say how impressed I was with the service I received. I ordered my goods mid afternoon and they were on my doorstep the following morning. It such a pleasure to deal with a company that values it's web customers like walk-in customers.
Thanks again - I can assure you I will always look at Audiovisual Online for my AV needs.
Regards"
Adrian
"I very rarely encounter such great service that it actually makes me want to write in and offer my thanks, but your website, prices, service, delivery and products have been absolutely astounding. I will not hesitate to recommend this site to everyone I know and probably even people I don't! Keep up the great work, and thanks for such fantastic service."
Adam Charlesworth
"Order arrived very quickly. Works a treat! Thanks very much. Definitely keep your site bookmarked for future orders. Keep up the good work :)"
Lee Savidge
"Hi there,
Just wanted to say excellent service and delivery, It was good to be able to pick up the phone and speak to someone about the product before buying it. I found you very helpful. Many thanks"
Steven Levy
"Hello I would like to say thankyou for great service I recieved from you. Ordered some hifi cables late in the afternoon recieved them 07.30 the following morning fantastic service thanks again."
Chris Newman
"Hi guys,
Just wanted to say thanks for your help with my query and, most of all, a big thank you for such fast delivery of my chosen inter-connect. I will not hesitate to use you again and will certainly recomend you to friends.
Best wishes."
Ron Clark
"Just a quick note to say THANKS!!!!
I can't believe how quick I received my order. I placed the order after 1630 on Wednesday and I still received it the next day. I got to play with my new home cinema the day it arrived!
THANKS!"
Dave Lindridge
"Hi,
Just a quick email to say thanks again! On Monday I enquired about a connection problem from a relisys tv to digital decoder. I got a specific and quick response and as a result placed the order with you. It arrived first thing in the morning and wow; what a difference, excellent quality and easy to connect. Thanks for the advise, effort in the sales and your obvious customer satisfaction policy. I have done and will keep on using and recommending you for all connection needs. What a pleasure!! regards."
Jason Swales
"I would just like to pass on my thanks to the audiovisual team, I put my order in yesterday hoping to get my item in time to take on holiday and was very pleased to get it this morning. Exceptional efficiency. A very refreshing change.
Thank You"
Neena Mehta
"Dear Folks
Just wanted to say that the connectors arrived this morning! I am so impressed by the speed of supply...thank you very much!
I would not hesitate to recommend you.
With kind regards"
Margaret Hawthorn
"Thank your very prompt service if all internet traders were as prompt as you there would be no need for a high st shop.
WELL DONE
VERY IMPRESSED"
GARY WARDLE
"Just a quick note to thank you for the prompt service. I ordered the items 2pm Tuesday and received them first thing Wednesday. A perfect example of how E-Commerce should work.
Regards"
Mat Taylor
"I ordered twice from your company and the service i received was excellent.
The website layout and price and not to mention the delivery is premier service, even though my last order HDMI cable was ordered on line on Friday and delivered in london on satuday morning.!!
Keep up the good job and i will come back again.
Regards"
John Ajibade
"When you look on e-shops your eyes are hooked on how the page looks as with the shop-window in regular shops. You can turn your head or be hooked and come in. Audiovisual pages hooked me in a second when I saw it. The very good first impression they confirmed by very good prices and free delivery!!! But it is not all, behind each e-shop stand people who are very helpful here. And in the end if you do bigger orders they will give you a bounus!! Nice.
All the best"
Chris Rozanowski
"Excellent service - goods ordered yesterday afternoon and arrived this morning.
Oh, and the price was about a quarter of the high street!
Thanks"
Damien O'Neill
"Hi team,
I just wanted to say how impressed I was with the service I received. I ordered my goods 15:30 friday and they were on my doorstep the following morning. It such a pleasure to deal with a company that values it's web customers with good fast service and v good prices with free P&P with itemes over £10.
Many thanks."
Gerry, Plymouth
"Just a Thank You for the promp delivery of my Aerial Cable order, I only ordered it yesterday afternoon, and it was delivered first post this morning. They say that `you can`t get quicker than a Quick Fit fitter`, well, I know you can. Thank you once again."
Charles Cooper
"Just wanted to tell you I am well impressed with your website and the service provided. I placed the order online yesterday afternoon and received it first thing this morning - you just can\'t get better than that. I will certainly be recommending your site to others. It\'s clearly laid out, easy on the eye and simple to find what you want. More importantly, your terms and contact details are easy to find and very clear and of course a secure payment system, all of which I check out before I consider buying from any online retailer. People are quick to criticise so I\'m just re-addressing the balance by saying A BIG THANK YOU!"
Nicola Parry
"I just wanted to thank you & your company firstly for an excellent delivery service, & the 3 x QED Reference HDMI 5.m cable I ordered was cased in very impressive packaging & the cable itself was exceptional quality, at a fantastic price! Keep up the good work! Kind Regards Graham McSweeney"
Graham McSweeney
"I have to say I don't normally send this type of feedback, but I came off the phone after ordering these items feeling extremely impressed with the really friendly and helpful discussion I'd had. And this was then backed up with speedy delivery of top quality items, leaving me one very happy customer! I would gladly recommend you to anyone - and indeed I have already been letting all my friends know just how good your service is! Many thanks, Rich"
Richard Barnes
"Hi
I placed an order with you several weeks ago and I paid for Saturday delivery, the order did not arrive until the following Monday. I rang and spoke to Emma who without question said she would refund the charge for the Saturday delivery, I said don't worry I have another order to place if you could delivery this on Saturday can you just cross the charge over to the new order. Emma told me to put this on the comments box when I placed the order. I am pleased to say that the order did arrive on the Saturday as promised and I would like to thank Emma for this. I am a happy customer and would recommend your company without hesitation.
Thank you... Stephen
"
Stephen Baumhauer
"Hi there.
I just wanted to let you know that the service you provided, from the telephone order through to the next day delivery, was absolutely fantastic and puts some other comapnies to shame. Also, the speakers (Monitor Audio BX2) are awesome straight out of the box, so can't wait to hear them improve with running in. Great job - thank you!"
Matt Clark
"I would like to say a huge thank you for providing such fantastic service.
My Monitor Audio BX2`s and the QED speaker cables you built for me arrived the next day, were very well packaged and beautifully made.
I will be using you again and will be singing your praises to all my friends... Congratulations... first class service.
Best Regards Martin , in Cornwall."
Martin Hubbard
" Dear all, Just wanted to fire off a short mail to say thank you, once again, for the best service I've ever received online. From start to finish, shopping with you is efficient & painless; well designed website, a huge range of high quality products, detailed technical descriptions of every product & fantastic delivery times; never have I had to wait more than 2 days for a delivery and there's no delivery charge either! Even when I've received a faulty product (only the once - optical cables aren't the most robust of products) a quick phone call with a polite & helpful staff member & a replacement cable was on its way; fantastic. Despite a few sites being cheaper or stores being closer (I live on the South Coast) I doubt I'll ever shop anywhere for AV equipment ever again. Thanks & best regards,
J Eagles
"
J Eagles
" I just want to say that the service you provide is excellent. Your choice and price of product is excellent. I ordered a couple of cables, at keen prices, and couldn't believe how quickly they came. Thank you and I wouldn't hesitate to recommend your site to friends.
"
Lenny Saville
" Received a first class service from Audiovisual Online. Ordered at 4:30pm and got the item at 11:00am the next day. Item was well packaged. Would definitely deal with them again.
"
Jon-Paul Mackin
" 1st time a-v online customer EXCELLENT & VERY VERY FAST SERVICE & CHEAP !.... 10/10,I ordered my ixos xht 328 angle hdmi cable & kable ties early hours on wednesday & my order came the next day thursday morning @ 9.10am,IT WAS THAT FAST I WAS STILL IN BED when the courier came!,Also fast response to my email enquiries as well !.....,YOU HAVE JUST got yourself a new customer!... I look forward to shopping with you again!.... CHEERS Neil - stockport
"
Neil Hughes
" Just to say thanks for your very fast delivery. I was not expecting to receive my speakers so fast considering they were not even in stock. It looks like you do live up to the many good comments published in your testimonials. Just shows how an online company can 'blow away' the high street. Well done.
"
Anonymous
"
I just wanted to say thank you so much for the fantastic service i have received from yourself. I received my headphones the very next day after ordering, way beyond my expectations! I will be recomending you to everyone i know! Great Job everyone!"
Anonymous
"Dear sirs
Thanks very much for a lovely transaction.
The icing on the cake was the delivery service provided by DPD.
To receive a text giving me an hour's window, during which the parcel would arrive, was the biggest help, really.
It meant that I could go about my day and not worry about missing the delivery - fantastic.
I will make a point of shopping with people that use this delivery company wherever possible in future.
Once again, many thanks
Best
Keith
Chester"
Keith, Chester
"Wow! This is the best company I have EVER dealt with! I cannot believe that I placed such a small order at 13:48 and it has been dispatched at 16:59. I don't expect it to reach me tomorrow as you are in hands of a mailing company, but I have never seen such a response in all my internet purchasing. Truly remarkable. I trust your team is of the highest order, and they all deserve high praise. Thank you in anticipation."
Andrew W
If you are a customer and would like to give us your feeback.. Good or bad please send us your thoughts using our contact form.
Thanks
The Audiovisual Online Team
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