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Audiovisual Online is based in the Rossendale valley. Our Bacup premises feature over 8000 Sq ft of showrooms and warehousing and we believe no one offers a better service or choice from stock to take away on the day. Established in 2003 we are now into our 10th year of trading and despite trying financial times we are actually still growing our market share of the AV and home cinema business. We can supply anything from a simple cable to a complete home cinema installation and are always happy to help in anyway possible.
Our shop uses the latest in secure technology to provide a fantastic and easy way to buy online. All major credit cards are accepted and ordering couldn’t be easier. Just browse our items, add to your basket and pay. Simple. If you need help or advice then just call us, we will gladly help. (lines open from 9am-5pm mon-fri, 10am-5pm Saturday (sales and tech support only))
You will find big brand Hi-Fi and home cinema equipment, cables, headphones, AV furniture and all the latest accessories to make your system sound and look the way it should. We also offer free delivery on any UK mainland order over £10 and make a point of not trying to complicate the ordering process with hidden charges, annoying registering and premium phone numbers.
Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Buy Now" and you will be asked for a few details that we need to be able to satisfy the order.
We accept Visa, MasterCard, Switch, Delta and Solo card payment. Under the Distance Selling Regulations consumers are entitled to a 7 day "cooling off" to inspect the goods from the date of receipt of goods ordered when you can change your mind about any purchase. However, such goods must be returned, unused, at the buyers expense in an "as new" saleable condition in their original packaging otherwise the goods will be rejected. It is your responsibility to ensure that returned goods are securely packaged and not damaged in transit. We accept no responsibility for items (faulty or otherwise) damaged in transit to us.
Credit Card Security
All credit card details are handled by our card processors (Worldpay and PayPal) whose systems use the lastest in industry standard security. We do not handle or store card details for any of our customers during an online transaction.
Audiovisual Online take a zero-tolerance view in cases of obvious credit card fraud. We report ALL attempts to use a credit card fraudulently to the police.
Reaching Us
If you need to reach us, please contact us via our contact form or write to us at:
Audiovisual Online,
Unit 5,
The Sidings,
New Line Industrial Estate,
Bacup,
Lancs,
OL13 9RW.
Telephone 01706 878444
Complaints Procedure: If you have a complaint we will handle it fairly and effectively, treating your information as confidential. All complaints will be acknowledged within 5 days and dealt with by our customer service manager immediately, we will keep you informed and do our best to resolve the situation as quickly as possible.
We welcome your comments in improving our service.
Privacy and Cookies Policy
Audiovisual Online do not disclose buyers information to third parties. Cookies are used on this shopping site, for example to keep track of the contents of your shopping cart once you have selected an item and to collect anonymous usage statsitics. To view our full policy in detail please click here. |
